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Client: Large Health Care Organization

Challenge: 

  • Strategically consolidate their IT vendor list, which includes a long list of suppliers with: 
  • inconsistent roles
  • a wide range of rates, quality and consistency
  • a lack of accountability
  • a lack of strong B2B relationships
  • a lack of contractor hiring policies

Solution:

  • Built a team to evaluate the vendor list and vet out the best vendor partners
  • Created a communication plan around the roll-out of the strategic plan

Results:

  • Created a more stable vendor list.
  • Find improved quality due to newfound vendor accountability 
  • Cost reduction for the company
  • Improved vendor relationships