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Client: Large Health Care Organization
Challenge:
- Strategically consolidate their IT vendor list, which includes a long list of suppliers with:
- inconsistent roles
- a wide range of rates, quality and consistency
- a lack of accountability
- a lack of strong B2B relationships
- a lack of contractor hiring policies
Solution:
- Built a team to evaluate the vendor list and vet out the best vendor partners
- Created a communication plan around the roll-out of the strategic plan
Results:
- Created a more stable vendor list.
- Find improved quality due to newfound vendor accountability
- Cost reduction for the company
- Improved vendor relationships